Shipping Policy
Last updated: July 3, 2026
We want your gifts to arrive safely and on time. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
Because we begin preparing orders shortly after they are placed, we recommend reviewing all details carefully before checkout. Standard orders are typically processed within a few business days. Personalized and custom-made items may require additional production time due to the care involved in creating them.
Processing time is separate from shipping time. Your total delivery window is the combination of both.
Shipping Times & Costs
Estimated shipping times and any applicable shipping costs are displayed at checkout before you complete your order. Delivery estimates are provided by our carriers and are not guaranteed.
Order Tracking
Once your order ships, we'll send tracking information to the email address you provided, where available. Please allow some time for tracking details to update after your order leaves our facility.
Delivery Issues
If your order arrives damaged or defective, please email us within 48 hours of delivery with your order number and clear photos of the item and packaging. Once verified, we'll gladly provide a replacement at no additional cost. Full details are available in our Return Policy.
If a package is marked delivered but you cannot locate it, we recommend checking with household members and neighbors, and contacting the carrier. We're also happy to help where we can.
Incorrect Addresses
Please make sure your shipping address is complete and accurate at checkout. Blush Keeps is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Holiday & Peak Season Delivery
During holidays and high-demand periods, carriers may experience delays beyond our control. While we work closely with our fulfillment partners for timely delivery, we cannot guarantee delivery dates affected by:
- Severe weather conditions
- Carrier delays
- Customs processing
- High seasonal shipping volume
- Other unforeseen circumstances
Refunds cannot be issued for delays caused by factors outside of Blush Keeps' control. We appreciate your patience and understanding during these busy periods.
International Shipping
If we ship to your country, please note that customs fees, import duties, or taxes may apply and are the responsibility of the recipient. Delivery times for international orders may vary due to customs processing.
Contact Us
For any shipping questions, please reach out:
Email: support@linkivomedia.com